Get in Touch
Postal Address
PrintMedia
Varanasi, Golghar, Kachari, Pincode: 221002
FAQs
Find quick answers about orders, design, delivery, and payments.
My Orders
Design previews or proofs are provided for selected products or when our artwork team needs your approval for changes. If you need a proof for a specific job, please mention it while placing the enquiry.
You can order online through our website, or share your requirements via phone/email. Bulk and business orders can be processed through our sales team with a proforma invoice.
Prices may change based on paper costs, finishing options, quantity, and logistics. We always aim to offer competitive pricing without compromising print quality.
For smooth production, we recommend one design per line item/order. If you need multiple designs in bulk, contact our support team and we will guide you on the best way to place the job.
Yes. Share your GSTIN and business details when requesting a quote or at checkout. Invoices are issued after order confirmation / dispatch as applicable.
Designing My Product
Preferred closed formats: PDF, AI, PSD, PNG, TIFF, EPS, SVG, CDR, and JPG. For best results, send print-ready PDFs with bleed and correct colour mode (CMYK where applicable).
Low-resolution images stretched beyond their original size can look blurry in print. Use high-resolution artwork (ideally 300 DPI at final print size).
If a proof is required, our team will email it for your approval before printing. Please approve promptly so your delivery timeline stays on track.
Templates are available for selected products. For fully custom jobs, we encourage uploading your own artwork. Need help with design? Ask our team for assistance.
Products
Yes. For bulk visiting cards, office stationery, packaging, and signage, share quantity and specifications with our sales team for a competitive quote.
Changes are possible before production starts. Once printing has begun, modifications may not be possible. Contact support as soon as you need a change.
Delivery & Shipment
Timelines depend on the product, finishing, quantity, and your location. Estimated delivery is shared on the product / quotation page and includes production + shipping time. Artwork delays can extend the schedule.
Address changes are allowed only before packing / dispatch. Once the shipment label is generated, the address usually cannot be modified.
Express or same-day options may be available for selected products and cities. Share your pin code with our team to check availability.
Displayed prices may include or exclude shipping depending on the product and destination. Final shipping (if any) is confirmed on your quotation / invoice.
Payments & Refunds
Cancellation is free before production starts. Once printing has begun, cancellation or refund may not be possible for custom printed products.
Don’t worry — contact support with payment proof / transaction ID and your registered email. We will verify and either confirm the order or process a refund.
Approved refunds are returned to the original payment method, typically within 7 working days. For refund queries, email our support team with your order details.
Still Need Help?
Couldn’t find your answer? Our support team is happy to help with product selection, artwork, and delivery queries.
Contact Us Call Helpdesk